Frequently Asked Questions
We currently ship within the United States only. Whether you're in a big city or a quiet town, we’ve got your delivery covered—everywhere in the U.S.
Absolutely. All orders ship free—no minimums, no hidden fees. Just place your order, and we’ll take care of the rest.
Once you place your order, we’ll process it in 1–2 business days. From there, your summer pants should arrive within 4–8 business days, depending on your location. We’ll send you tracking info as soon as your order hits the road.
We offer a 30-day return window from the day your order is delivered. If you’re not completely satisfied, you can return your item in unused condition for a full refund. No stress, no restocking fees.
Refunds are typically processed within 10 business days after we receive and inspect your return. We’ll refund your original payment method and email you as soon as it’s complete.
You can reach us anytime at info@elora@chicago.com. We respond quickly and with care.